Availability + Shipping
All items shown are in US dollars. Items that are in stock will be processed and shipped within one to two weeks of the purchase date. Custom made items and wholesale items have a longer production time, which will be specified on a case-by-case basis. If you need your item more quickly, please specify so in the “comments” section during checkout. While we can not guarantee faster shipping, we will do our absolute best to meet your request.
In some cases, you may purchase a product on our website that is currently out of stock. We will be in touch within 24-48 hours to notify you of the mistake and ask if you’d like a refund or if you’d prefer to wait for the item to be restocked.
All items ship via USPS. Once we have shipped your item, you will receive a confirmation email with your tracking number.
At this time, we only ship within the United States. If you are interested in international shipping, please reach out to us directly using the form on our “contact” page.
Returns, Exchanges + Order Issues
As a one-woman show, we sometimes make mistakes when packaging an item (like sending you the incorrect color or quantity). How embarrassing! Please reach out using the “contact” form and we’ll be happy to correct the mistake.
We stand behind all of our products, so if you are unhappy with an item, please begin the return/exchange process by doing the following:
- Is it within 14 days of when you received your item? If so, we can offer a return or exchange. If not, we reserve the right to refuse a return or exchange.
- Reach out using our “contact" form. Specify the item purchased that you’d like to return or exchange, the date of purchase, the order number, and the email associated with the purchase.
- We’ll be in touch within 24-48 hours confirming or denying your return or exchange. If you are approved, please carefully package your item and include a note specifying your name and order number. It will be your responsibility to pay for return shipping costs. We can not be responsible for damaged or lost parcels. Ship your package to the following address: 731 Broadway Street, Salmon, Idaho 83467
- Once we have received your item and determined it is in good condition, we will either refund your money or begin the exchange process to mail you a new item.
Please note that we do NOT accept returns or exchanges on any sale items, custom work, or belts.
We stand by the craftsmanship of all of our products, so if you feel as though an item has not performed to your expectations, please reach out via the “contact” form and we will do our best to resolve the issue.
We do our best to clearly represent all of the products that we sell through clear pictures and detailed descriptions. It is important to note that we use natural materials, such as leather and wood, and that each item will have its own unique tone and texture. Color representation may vary from screen to screen, so if you need to see additional photos, please reach out to us through our “contact” form before making a purchase.
Privacy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://kinshopgoods.com/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at kinshopgoods@gmail.com or by mail using the details provided below:
731 Broadway Street, Salmon, Idaho 83467, United States
- Terms and Conditions may be revised at any time -
